Privacy Policy

Effective Date: July 6, 2026

Welcome to Elexbot (“Website”), operated by Sagarmax Semiconductors Pvt. Ltd. (“Elexbot”, “Company”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, create an account, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Business Information

Business Name: Elexbot

Registered Entity: Sagarmax Semiconductors Pvt. Ltd.

Registered Address:

Ground Floor, 1, HB 8/1,
Intelli Kids Building,
Shagun Chowk,
Pimpri Colony,
Pimpri-Chinchwad,
Maharashtra – 411017,
India

Email: contact@elexbot.in

Phone / WhatsApp: +91 9604870975

2. Information We Collect

When you use our website, we may collect the following information:

Personal Information

• Full Name

• Billing Address

• Shipping Address

• Email Address

• Mobile Number

• GST Number (where applicable)

• Company Name (if provided)

Account Information

If you create an account, we may collect:

• Username

• Encrypted password

• Order history

• Wishlist (if enabled)

Payment Information

Payments are processed securely through authorized payment gateways.

We do not store:

• Debit card numbers

• Credit card numbers

• CVV

• UPI PIN

• Internet banking credentials

Payment information is securely handled by our payment service providers in accordance with their own privacy and security policies.

Order Information

We maintain records of:

• Products purchased

• Invoice details

• Order value

• Shipping details

• Transaction status

• Customer communications related to orders

Technical Information

When you browse our website, certain information may be collected automatically, including:

• IP Address

• Browser type

• Device type

• Operating System

• Referring website

• Date and time of visit

• Pages visited

• Session duration

This information helps us improve website performance and security.

3. Cookies

Our website may use cookies and similar technologies to:

• Keep you logged in

• Remember your shopping cart

• Save preferences

• Improve website performance

• Measure website traffic

• Detect fraudulent activity

You may disable cookies through your browser settings. However, certain features of the website may not function properly.

4. How We Use Your Information

Your information may be used to:

• Process and fulfil orders

• Generate invoices

• Deliver products

• Respond to customer enquiries

• Provide order updates

• Verify transactions

• Prevent fraud

• Improve our products and services

• Improve website performance

• Comply with legal obligations

• Maintain business records

We do not sell your personal information to third parties.

5. Marketing Communication

If you voluntarily subscribe to our newsletters or promotional communications, we may send:

• Product launches

• Promotional offers

• Discount campaigns

• Important service updates

You may unsubscribe at any time using the unsubscribe option included in such communications or by contacting us.

6. Sharing of Information

We may share necessary information only with trusted service providers involved in operating our business, including:

• Shipping and logistics partners

• Payment gateway providers

• Technology service providers

• Government authorities where legally required

• Accounting and compliance professionals

Only the minimum information necessary for providing the respective service is shared.

7. Payment Security

All online payments are processed through secure third-party payment gateways using industry-standard encryption.

Elexbot never stores sensitive payment information such as:

• Card numbers

• CVV

• UPI PIN

• Banking passwords

8. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information against:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for all activities carried out using your account.

Please notify us immediately if you suspect any unauthorized access.

10. Product Reviews

If you submit reviews, ratings, photographs, or comments on our website, they may become publicly visible.

Please avoid including confidential or sensitive personal information in public reviews.

11. Third-Party Links

Our website may contain links to third-party websites, including manufacturers or suppliers for product documentation, datasheets, or reference material.

We are not responsible for the privacy practices, security, or content of external websites.

We encourage users to review the privacy policies of those websites before sharing personal information.

12. Children’s Privacy

Our website is intended for individuals who are legally capable of entering into binding contracts under applicable laws.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected inadvertently, appropriate steps will be taken to remove it.

13. Data Retention

We retain personal information only for as long as necessary to:

• Complete orders

• Provide customer support

• Maintain accounting records

• Comply with applicable laws

• Resolve disputes

• Enforce our policies

Certain records may be retained for longer periods where required by law.

14. Your Rights

Subject to applicable laws, you may request to:

• Access your personal information

• Correct inaccurate information

• Update your account information

• Delete your account (where legally permissible)

• Withdraw marketing consent

Certain information may continue to be retained where required by law or for legitimate business purposes.

15. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will become effective upon publication on this page.

Continued use of the website after such updates constitutes acceptance of the revised Privacy Policy.

16. Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact:

Elexbot

Email: contact@elexbot.in

Phone / WhatsApp: +91 9604870975

Address:

Ground Floor, 1, HB 8/1,
Intelli Kids Building,
Shagun Chowk,
Pimpri Colony,
Pimpri-Chinchwad,
Maharashtra – 411017,
India

17. Consent

By accessing or using the Elexbot website, creating an account, placing an order, or otherwise interacting with our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.